Warranty Information

The CDC says COVID-19 cannot survive in properly treated pool water

Pool Finish Warranty Coverage Overview:

Pool Finish Brand Standard Warranty Approved Applicator Warranty
ColorScapes® 10 Year Limited N/A
JewelScapes® 5 Year Limited 10 Year Limited
PlasterScapes® N/A N/A
PolishedScapes® 10 Year Limited Lifetime Limited
QuartzScapes® 10 Year Limited Lifetime Limited
StoneScapes® 10 Year Limited Lifetime Limited

What IS Covered under Warranty

  • Product Defects
    • Pigment out of specification
    • Pebble out of specification
    • Loss of color in colored quartz
    • Angular glass bead aggregates
    • Sample from NPT out of specification
    • Improperly labeled products

What is NOT Covered under Warranty?

  • Custom Colors
  • Poor Workmanship
  • Failure to Follow Batch Formulas
  • Hydration
  • Craze Cracking
  • Cement Clinkers
  • Issues Due to Poor Water Chemistry
  • Improper Start-Up
  • Scale
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